Privacy & Data Protection

Tk788 Privacy Policy — How We Keep Your Data Safe

At tk788, your personal information is a trust we take seriously. Everything is laid out transparently here — what data we collect, how it's used, and how it's kept secure.

Last Updated: January 1, 2026
Security Summary
256-bit SSL encryption, always active
Your data is never sold to third parties
You have the right to access and delete your data
Compliant with international data protection standards
Payment card numbers are not stored on our servers

How We Protect Your Privacy

The Core Pillars of Data Protection at tk788

End-to-End Encryption

All data between your browser and our servers is encrypted with 256-bit SSL/TLS — no one can intercept it in transit.

Secure Data Storage

Personal data is stored on firewall-protected servers. Regular security audits are conducted and unauthorized access is continuously monitored.

Your data is never sold

Tk788 never sells your personal data to advertisers or third parties. Your information is used solely to deliver our services.

Your Own Control

You may request to view, correct, or delete your personal data at any time. You also have the option to opt out of marketing emails.

Special Protection for Payment Information

BKash, Nagad, or card details go directly to the payment processor. Card numbers and PINs are never stored in our systems.

Compliance with International Standards

Tk788 operates in compliance with GDPR and international data protection principles. Guidelines from licensing authorities are also strictly followed.

Who This Policy Applies To

This Privacy Policy applies to all individuals using the tk788 website, mobile app, and any other services. By creating an account or using the platform, you are deemed to have accepted this Policy.

1 What Information We Collect

Tk788 collects three types of information — what you provide directly, data collected automatically, and information received from third parties. Each category is detailed below.

Data Type What's Included When It's Collected
Identity Information Full name, date of birth, national ID number During registration and KYC verification
Contact Information Mobile number, email address During registration and account updates
Financial Information BKash/Nagad number, transaction history Deposits & Withdrawals
Usage Data Login times, game history, bet records While using the platform
Device Information IP address, device type, browser Automatically
Communication Records Support chat history, email When you contact support

We collect only what is genuinely necessary to provide our services. Requesting unnecessary data is against our policy.


2 How Your Information Is Used

Collected data is used solely for the purposes listed below and for no other reason.

  • Creating and managing your account
    • To verify identity and ensure login security
    • To send you important account-related messages
  • Processing financial transactions
    • To process deposits and withdrawals securely
    • To verify transactions and prevent fraud
  • Analyzing usage patterns to improve service quality and develop new features.
  • To meet legal obligations — including compliance with AML and KYC regulations.
  • Providing customer support and resolving complaints.
  • To inform you of relevant promotions and offers — but only with your consent.

If you no longer wish to receive marketing communications, you can opt out at any time through your account settings.


3 Data Sharing Policy

Tk788 does not sell your personal data to any advertisers or third parties. However, certain information may be shared in the following limited circumstances:

  • Service partners: Payment processors, KYC verification providers, and cloud hosting providers. They receive your data solely for the specific task they perform.
  • Law enforcement: We are legally required to share information in response to a court order or a valid request from a licensing authority.
  • Fraud prevention: Relevant information may be shared to assist with cybersecurity or fraud investigations.

Your information will not be shared in any other circumstances without your explicit consent.


4 Cookies & Tracking Technologies

The tk788 website uses cookies and similar technologies to enhance your experience and ensure the platform runs smoothly.

  • Essential Cookies: Required to maintain login sessions and ensure security. These cannot be disabled.
  • Performance Cookies: Helps identify where the platform is slow. Data is collected anonymously.
  • Functionality Cookies: Remembers your language preference and settings.

You can manage cookies through your browser settings. However, disabling essential cookies may cause certain features to stop working.


5 Data Retention Period

Data is retained only for as long as necessary. The general rules are:

  • Identity and contact information is retained for as long as your account remains active.
  • Financial transaction records may be retained for 5–7 years to meet legal requirements.
  • Most data is deleted within 30 days of account closure.
  • Support chat history may be retained for up to 1 year.
Legal Obligations

Certain data must be retained for a defined period for legal reasons, even after an account is closed. This is not our own decision — it is a requirement imposed by licensing and financial regulatory authorities.


6 Your Rights

You have the following rights regarding your personal data at tk788. To exercise any of these rights, please contact our support team.

Right to Access

You can request a copy of the personal data we hold about you.

Right to Rectification

You can request corrections to any inaccurate or outdated information.

Right to Erasure

Under certain conditions, you can request that your data be deleted.

Right to Restrict Processing

You can object to your data being used for specific purposes.

Right to Data Portability

You can request a copy of your data downloaded in a standard format.

Right to Withdraw Consent

Any consent given for marketing or optional purposes can be withdrawn at any time.


7 Children's Privacy

Tk788 is strictly for individuals aged 18 and above. We do not knowingly collect any data from minors.

If it is ever found that a minor's data has been collected inadvertently, that data will be deleted immediately and the associated account will be closed.

If you believe a minor is using tk788, please notify our support team immediately.


8 Security Measures

Tk788 uses industry-leading technical and organizational measures to keep your data secure. That said, no platform can guarantee absolute security over the internet.

  • 256-bit SSL/TLS encryption on all connections.
  • Servers and networks are protected by firewalls.
  • Regular third-party security audits.
  • Suspicious login attempts are automatically blocked.
  • Staff access to data is restricted on a need-to-know basis.

Use a strong password and keep 2FA enabled to protect your account.


9 Third-Party Links & Services

Tk788 uses certain third-party services on its platform — such as payment gateways and game providers. Each of these services operates under its own privacy policy.

Tk788 is not responsible for third-party data practices. We recommend reviewing the relevant policies before making payments or using any external services.


10 Right to Policy Changes

Tk788 may update this Privacy Policy from time to time. For significant changes, members will be notified in advance via email or a platform notification.

Continued use of the platform after any policy update constitutes acceptance of the revised policy. We recommend reviewing this page regularly.


11 Contact & Complaints

For any questions, concerns, or complaints regarding this Privacy Policy, please contact our Data Protection Officer.

Contact Information

Email: privacy@tk788.biz
Live Chat: 24/7 directly from the tk788 platform
Response time: typically within 48 hours

We will do our utmost to resolve your complaint. If you remain unsatisfied, you have the right to lodge a complaint with the data protection authority in your country.

FAQs

Frequently Asked Questions from Members

There are two likely causes — either the app is outdated, or there's an issue with the cache or data. First, fully close the app and reopen it. If that doesn't help, go to your phone's Settings → Apps → tk788 → Clear Cache. If an update prompt appears, On the App page Go to the site, download the latest APK, and install it over the existing version — your data will not be lost. On iOS, going to Settings → General → VPN & Device Management and resetting trust may resolve the issue. If the problem persists, contact us via live chat and our support team will assist you.

Yes, besides cricket, tk788 also offers betting on football, tennis, basketball, volleyball, badminton, and 30+ other sports. On the Sports Events page You can view all ongoing events. Football markets are a bit different — they include Match Result (1X2), Both Teams to Score (BTTS), Total Goals, Handicap, First Goalscorer, and more. In live betting, you can also wager on individual halves or corners. The core rules remain the same — once a bet is confirmed it cannot be cancelled, and if a match is cancelled your stake is refunded. Detailed Rules Terms & Conditions will be available.
Safe & Trusted

Play at tk788 on a foundation of secure privacy practices

Your data is secure, your payments are safe. Join now and enjoy Bangladesh's best gaming experience.

For ages 18+ only. Please gamble responsibly.

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